Terms and conditions
1. **Scope of Services**: As a Menopause Wellness Practitioner based in the United Kingdom, I offer online one-to-one initial sessions lasting 90 minutes at a rate of £75. These sessions are designed to provide comprehensive guidance and support in managing menopause symptoms through holistic approaches and lifestyle adjustments. Additionally, follow-up sessions are available for 45 minutes at a rate of £45, aimed at monitoring progress and adjusting recommendations as needed.
2. **Appointment Booking**: Clients can schedule appointments for consultations by contacting me directly via email or phone. Availability for appointments may vary, and clients are encouraged to book in advance to secure their preferred time slots.
3. **Payment Terms**: Payment for services is required in advance to confirm appointments. Clients can make payments securely through a Sumup payment link or via bank transfer. All prices are in GBP (British Pound Sterling) and inclusive of applicable taxes.
4. **Cancellation Policy**: Clients may cancel or reschedule appointments up to 24 hours before the scheduled time without incurring any additional fees. Cancellations made less than 24 hours before the appointment will be subject to a cancellation fee equivalent to 50% of the session fee. Failure to attend a scheduled appointment without prior notice will result in the full session fee being charged.
5. **Confidentiality**: All information shared during consultations, including personal health details and medical history, will be treated with the utmost confidentiality. I adhere to strict privacy standards in accordance with UK data protection laws and will not disclose any client information without explicit consent, except where required by law.
6. **Professional Limitations**: As a Menopause Wellness Practitioner, I am not a licensed medical professional and do not have the authority to prescribe medication. My role is to provide guidance and support in managing menopause symptoms through alternative therapies, supplements, and lifestyle adjustments. Clients are advised to consult with a qualified healthcare provider for medical diagnosis and treatment involving prescription medications.
7. **Liability Disclaimer**: While every effort is made to provide accurate and up-to-date information, I cannot guarantee the effectiveness or suitability of any recommendations provided during consultations. Clients acknowledge that individual responses to treatments may vary, and there is no guarantee of specific outcomes. I disclaim any liability for any direct or indirect damages arising from the use or reliance on information provided during consultations.
8. **Feedback and Complaints**: Client feedback is highly valued and helps improve the quality of services provided. Clients are encouraged to provide feedback and raise any concerns or complaints promptly to facilitate resolution. Feedback can be submitted via email or through the designated feedback form on the website.
9. **Modification of Terms**: These terms and conditions are subject to change at any time without prior notice. Any modifications will be effective immediately upon posting on the website. Clients are responsible for reviewing the terms and conditions periodically to stay informed of any updates.
By booking an appointment and engaging in consultations with me as your Menopause Wellness Practitioner, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.
If you have any questions or require further clarification regarding these terms and conditions, please do not hesitate to contact me.
Thank you for choosing me as your partner in achieving holistic menopause wellness.
Nadira V Persaud, Menopause Wellness Practitioner (Dip Men.)
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